Terms & Condition
Terms & Conditions
Welcome
Please take a few minutes to review these Terms and Conditions. These Terms and Conditions apply
to your access and use of the Web Site. Your use of our Web Site constitutes your agreement to
follow these Terms and Conditions and to be bound by them.
Shipping & Delivery Information
Making time of each product is variable for eg; explosion boxes, pencil carving art & scrapbooks will
take 10-12 days for special customization & another 4-5 days for delivery depending on location.
(urgent orders will be charged extra than normal rates)
For Painted products kindly budget at least 5 - 6 days extra, and Orders will be dispatched 7 - 8 days
after the Order has been placed.
Delivery charges have to be borne by the customer.
Delivery charges will vary depending on size, weight & courier services that you choose.
We prefer to deliver our products via Fedex/DHL as we have delivered a number of products &
experienced safe delivery. You are free to choose delivery service of your choice. If you reside in
near by kms you can pick up yourself or book a pickup.
We provide our best packaging for safe delivery but in unfortunate circumstances we will not be
responsible for any damage during shipping nor any courier services will be responsible for same.
Before we deliver, pictures of product and complete packaging will be shared with you.
Soon after the order has been dispatched, you will receive a tracking number that will help you trace
your order.
Since this product is shipped using the services of our courier partners, the date of delivery is an
estimate.
We will be more than happy to replace if product has any manual mistake from our side in any
circumstances , please inform us at the earliest and we shall do the needful.
Deliveries may not be possible on Sundays and National Holidays.
Kindly provide an address where someone would be available at all times since our courier partners
do not call prior to delivering an order.
There is an extra charge for Expedited Delivery which can only be assessed once the goods are ready
for dispatch
In the event that Expedited Delivery is required, the extra amount payable will be communicated
and goods dispatched once the extra amount has been credited
Exchange and Returns are not possible.
Care Instructions
Handle with care.
Keep the box away from water
Exchange/return goods policy.
We DO-NOT accept return or exchange of Goods once purchased .We offer the best quality
indeed, however, if there are any manual mistake we’ll replace/correct damaged products.
PAYMENT POLICY
Please do keep proofs of your payments with you until the order is delivered to you. We may
ask you details or picture of your payment just as a security protocol for confirmation.
Making of order will start only after full payment is completed. Payment gateway charges
are extra for payments done by Credit/Debit Cards, Net-Banking. You can also make a
payment via google pay/paytm.
ORDER POLICY
All Prices Mentioned are in INR. (Indian National Rupees).
All orders will be processed & shipped, once full payment is cleared. We accept Payments by
Debit/Credit card, Net Banking, Google Pay, Paytm.
In case of where we have accepted the payment, and unfortunately, the product is not
available, we will inform you ASAP, and arrange for the Refund.
Shipping charges to be borne by the customer only.
Cancellation
Orders once placed cannot be cancelled or replaced with any other Products under any
circumstance. We would urge you to please be sure and check your Orders prior to Confirming them.
IGN
Product pricing information
Pricing of product may fluctuate considering personalization & customization. The price reflected on
our Web Site refers to the everyday value price we offer to our customers.
-Privacy Policy-
Creativity Obsessed is committed to ensuring that your privacy is protected. Should we ask you to
provide certain information by which you can be identified when using this website, then you can be
assured that it will only be used in accordance with this privacy statement.
Creativity Obsessed may change this policy from time to time by updating this page. You should
check this page from time to time to ensure that you are happy with any changes.
When you upload photos, messages and other texts to be used in personalized gifts Your secrets
are safe with us, along with your personal details, photos, and anything else you share.
All the files you share to customize your order are permanently deleted after your order is
successfully delivered.
As a visitor to the Site, you can engage in many activities without providing any Personal
Information. Depending upon the activity, some of the information that we ask you to provide is
identified as mandatory and some as voluntary. If you do not provide the mandatory data with
respect to a particular activity, you will not be able to engage in that activity. However, when you
register to use creativity obsessed and order products as our customer, in order to provide the
services to you, we may collect your contact information such as your name, phone numbers,
address and email address as well as profile information, including your password, details about
your purchases and details about your interactions with us.
You have the right to access and correct, or delete your Personal Information and privacy
preferences at any time. This may be accomplished by clicking on the link, “My Account”, where
you can view and make changes to most of your Personal Information immediately. For security
purposes, certain Personal Information can only be changed by contacting support. We will
respond to your request promptly within a reasonable time.
Creativity obsessed collects your information in order to provide services to you, comply with our
legal obligations, and to improve our products and services. We do not sell, rent, or share your
personally identifiable information to or with third parties in any way other than as disclosed in
this Privacy Policy. Creativity obsessed may use this information to –
Process your financial transactions; Service your order.
Respond to customer service requests, questions and concerns.
Administer your account.
Send you requested product or service information.
Keep you informed about special offers and services
Administer promotions and notify you of important events.
Investigate, prevent, or take action regarding illegal activities and/or violations of our Terms of
Service.
Meet our research and product/service development needs and to improve our Site, services,
and offerings.
Customize your experience, including targeting our services and offerings to you.
The Personal Information that you provide in connection with the use of the Site is protected in
several ways. It resides on secure servers that only selected personnel to have access to via
password. When you enter sensitive information (such as credit card number) on our registration
or order forms, we encrypt that information using transport layer security technology. We strive
to protect the Personal Information submitted to us, both during transmission and once we
receive it
We require this information to understand your needs and provide you with a better service in
particular.
From time to time, we may also use your information to contact you for market research purposes.
We may contact you by email, phone or mail. We may use the information to customize the website
according to your interests.
We assure that provided personal information will not be leaked/shared with any third party.
We are committed to ensuring that your information is secure. In order to prevent unauthorized
access or disclosure, we have put in place suitable physical, electronic and managerial procedures to
safeguard and secure the information we collect online.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to
indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes,
you may change your mind at any time by writing or emailing us
We will not sell, distribute or lease your personal information to third parties unless we have your
permission or are required by law to do so. We may use your personal information to send you
promotional information about third parties which we think you may find interesting if you tell us
that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write or
email us as soon as possible. We will promptly correct any information found to be incorrect.
*Shipping rates mentioned are only within India also rates may vary/ fluctuate depending on the courier services you select.
All the prices mentioned is in Indian rupees.
Shipping charges mentioned are for one quantity.